EduPlusCampus needed a way to handle the high volume of student inquiries regarding admissions, course details, and campus life. Traditional support channels were overwhelmed, leading to slow response times.
We developed a custom AI chatbot capable of understanding natural language queries. The bot was trained on a vast dataset of university FAQs and integrated directly into the campus portal.
Reduced average response time from 24 hours to seconds.
Handles thousands of concurrent conversations without lag.